SkyWire Software presents: SkyWire POS — an easily programmable system with a straightforward user interface and instant management access from anywhere with an internet connection. Our software secures your credit card transactions with P2PE to keep merchants protected.
Testimonials for SkyWire POS
My personal experience with Skywire has been great. Their customer service and support staff have been very responsive in meeting all of our business’s needs. When we ran into a recurring issue that seemed couldn’t be solved, the Director of Support (Jon) & Implementation Specialist (Scott) actually drove from Las Vegas to Hermosa Beach, and spent the day troubleshooting with us. It turned out the issue was a matter of connectivity and had nothing to do with Skywire. Regardless, Jon & Scott were there providing us with the support, and tools needed to successfully operate our business. Kudos to the Skywire team for doing whatever it takes to help their customers succeed.
The management support and customer service are incredibly hands on, pro-active and responsive. The relationship with SkyWire always feels more like a collaboration than as a customer. Any problems/questions/requests are responded to within minutes. Because the system is cloud-based, our SkyWire rep is able to instantly diagnose and troubleshoot our system remotely. Our service, ‘how-do-we?’ and data request calls have all been resolved to our satisfaction quickly.
-Easy interface that anyone can use. We are a teaching restaurant, and SkyWire is often the first POS our students have been introduced to. The interface is intuitive and easy for our students to learn quickly.
-Menu and floor-plan updates are very easy.
-Reservation/table management/POS functions data integration – this is a big draw for us – the integrated data (from guest reservation to check drop to turn) is valuable for planning purposes.
The transition from our old POS system to SkyWire was done with very little difficulty. The system is very user-friendly and we barely had to train our staff on how to use it. We have open communication with SkyWire and they respond to any questions or issues in a timely manner. They are very attentive to our individual needs so we really do have a one of a kind system. They are constantly creating and updating new features so in ten years we won’t feel like we are in the Stone Age.
This is definitely a business that’s on the way up. I have 12 years in the POS industry and I know that customers are searching for a quality product, great support and integrity from their POS provider. I’ve met the CEO and researched this company over the past few months and have come to the conclusion that when it comes to quality in a product and support that will not be matched, this company will not be easily beat.